racebets Terms & Conditions

1. Acceptance of Terms

By accessing, registering on, or using the racebets platform (the "Platform"), you ("the Player," "you," or "your") acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions ("Terms"), together with the racebets Privacy Policy and any additional rules, guidelines, or policies published on the Platform from time to time.

If you do not agree to these Terms in their entirety, you must immediately cease using the racebets Platform. Continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised Terms.

These Terms constitute a legally binding agreement between you and racebets ("the Company," "we," "us," or "our"). The Company reserves the right to modify these Terms at any time. Material changes will be communicated to registered players via email or a prominent notice on the Platform.

2. Eligibility

To register and use the racebets Platform, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age. This is a mandatory requirement under Philippine law and PAGCOR regulations governing online gambling. racebets strictly enforces this age restriction and reserves the right to request proof of age at any time.
• You must be physically located in a jurisdiction where online gambling is legal at the time of placing a bet or accessing the Platform.
• You must not be a current employee, contractor, director, or officer of racebets, or an immediate family member of such a person.
• You must not be subject to any self-exclusion order, whether imposed by racebets or by any regulatory authority.
• You must have full legal capacity to enter into a binding contract under the laws of the Republic of the Philippines.

racebets reserves the right to verify your eligibility at any time and to suspend or close your account if you are found to be ineligible. Any winnings accrued during a period of ineligibility may be forfeited.

3. Account Registration

To access the full features of the racebets Platform, you must register a player account. The following conditions apply to account registration and maintenance:

• One Account Per Person: Each individual may hold only one racebets account. The creation of multiple accounts by a single individual — whether under the same or different names, email addresses, or payment methods — is strictly prohibited and constitutes a material breach of these Terms.
• Accurate Information: You must provide accurate, complete, and current information during registration, including your full legal name, date of birth, residential address, and contact details. Providing false or misleading information is a violation of these Terms.
• Account Security: You are solely responsible for maintaining the confidentiality of your racebets login credentials. You must not share your username or password with any third party. racebets will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure.
• Identity Verification (KYC): racebets may require you to complete identity verification procedures at any time, including before processing withdrawals. You may be asked to provide a government-issued ID, proof of address, and proof of payment method ownership. Failure to complete KYC verification may result in account restrictions.
• Account Ownership: Your racebets account is personal to you and may not be transferred, sold, or assigned to any other person.

4. Deposits and Withdrawals

The following terms govern all financial transactions on the racebets Platform:

• Accepted Payment Methods: racebets accepts deposits and processes withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard. The availability of specific payment methods may vary and is subject to change without prior notice.
• Own Funds Only: You may only deposit funds from payment accounts registered in your own name. Third-party deposits — where the funding source belongs to another person — are strictly prohibited. racebets reserves the right to void transactions and suspend accounts where third-party funding is detected.
• Minimum Deposit: The minimum deposit amount on racebets is ₱100 (Philippine Peso). Minimum and maximum transaction limits for specific payment methods are displayed at the time of transaction.
• Withdrawal Processing: Withdrawal requests are processed within the timeframes specified on the Platform. racebets reserves the right to conduct additional verification checks before processing any withdrawal. Withdrawals will be returned to the same payment method used for the original deposit where technically possible.
• Currency: All transactions on racebets are conducted in Philippine Peso (₱ PHP). racebets is not responsible for any currency conversion fees charged by your bank or payment provider.
• Dormant Accounts: Accounts that have been inactive for a period of 12 consecutive months may be classified as dormant. racebets reserves the right to apply an administrative fee to dormant accounts in accordance with applicable regulations.

5. Betting Rules

All bets placed on the racebets Platform are subject to the following general rules, in addition to any sport-specific or game-specific rules published on the Platform:

• Bets are accepted at the odds displayed at the time the bet is confirmed. racebets reserves the right to correct obvious pricing errors and to void bets placed at manifestly incorrect odds.
• Once a bet has been confirmed and a bet reference number issued, the bet cannot be cancelled or amended by the Player, except where a cash-out option is available and exercised in accordance with the applicable cash-out rules.
• racebets reserves the right to limit, restrict, or refuse any bet at its sole discretion, without being required to provide a reason.
• In the event of a dispute regarding the outcome of a bet, the decision of racebets shall be final, subject to any applicable regulatory review process.
• Bets placed on events whose outcomes are already known at the time of placement will be voided.
• racebets reserves the right to void any bet where there is evidence of match-fixing, corruption, or any other form of sports integrity violation.
• Maximum payout limits apply per event and per day. Current payout limits are displayed in the relevant section of the Platform.

6. Bonuses and Promotions

racebets offers various bonuses and promotional offers to eligible players. The following general terms apply to all bonuses unless otherwise stated in the specific promotion's terms:

• All bonuses are subject to wagering requirements that must be fulfilled before any bonus-derived winnings can be withdrawn. The applicable wagering requirement will be stated clearly in the promotion's specific terms.
• Bonuses are valid for a limited period only. Any bonus funds or free bets not used within the stated validity period will be forfeited automatically.
• racebets reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice, provided that any bonus already credited to a player's account will remain subject to the terms in effect at the time of crediting.
• Players who are found to be abusing bonus offers — including but not limited to creating multiple accounts, placing low-risk bets to meet wagering requirements, or colluding with other players — will have their bonuses cancelled and may have their accounts suspended.
• Bonuses may not be combined unless explicitly stated in the promotion's terms. Only one welcome bonus is available per player, per household, and per IP address.
• racebets reserves the right to request additional verification before crediting or releasing bonus funds.

7. Prohibited Conduct

The following conduct is strictly prohibited on the racebets Platform. Engaging in any of the following may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities:

• Using automated software, bots, scripts, or any artificial intelligence tools to place bets, access the Platform, or gain any unfair advantage.
• Engaging in any form of match-fixing, insider betting, or any activity that compromises the integrity of sporting events.
• Using the Platform for any money laundering, fraud, or other illegal financial activity.
• Attempting to hack, reverse-engineer, or otherwise interfere with the technical operation of the racebets Platform.
• Harassing, threatening, or abusing racebets staff or other players through any communication channel.
• Providing false, misleading, or fraudulent information to racebets at any time.
• Allowing or facilitating access to your racebets account by any third party, including minors.
• Exploiting any technical error, bug, or vulnerability in the Platform for financial gain. Any winnings obtained through exploitation of a technical error will be voided.

8. Intellectual Property

All content on the racebets Platform — including but not limited to text, graphics, logos, icons, images, audio clips, software, and the overall design and layout of the Platform — is the exclusive property of racebets or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the racebets Platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any content from the Platform without prior written consent from racebets.
• Modify, adapt, translate, or create derivative works based on any Platform content.
• Use any racebets trademarks, logos, or brand elements in any manner that could cause confusion or imply endorsement without express written permission.
• Scrape, crawl, or systematically extract data from the Platform for any commercial purpose.

Any unauthorised use of racebets intellectual property may result in legal action.

9. Limitation of Liability

To the fullest extent permitted by applicable law, racebets shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Platform, including but not limited to:

• Loss of winnings or profits due to technical failures, service interruptions, or connectivity issues beyond racebets' reasonable control.
• Any inaccuracy in odds, results, or game outcomes caused by data feed errors from third-party providers, provided racebets takes reasonable steps to correct such errors upon discovery.
• Unauthorised access to your account resulting from your failure to maintain the security of your login credentials.
• Any loss or damage arising from your reliance on information published on the Platform, including odds, statistics, or promotional materials.

racebets makes no warranty that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis.

Nothing in these Terms shall limit racebets' liability for death or personal injury caused by its negligence, or for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable Philippine law.

10. Account Suspension and Termination

racebets reserves the right to suspend, restrict, or permanently close your account at any time, with or without prior notice, in the following circumstances:

• You have breached any provision of these Terms & Conditions.
• racebets has reasonable grounds to suspect fraudulent, illegal, or abusive activity on your account.
• You have failed to complete required identity verification (KYC) procedures within a reasonable timeframe.
• You have requested self-exclusion through the racebets responsible gaming tools.
• racebets is required to do so by a regulatory authority, court order, or applicable law.

Upon account closure, any verified real-money balance remaining in your account (after deduction of any applicable bonus funds subject to incomplete wagering requirements) will be returned to you via your registered payment method, subject to completion of any outstanding verification requirements.

You may also request voluntary account closure at any time by contacting racebets support. Voluntary closure requests will be processed within a reasonable timeframe.

11. Responsible Gaming

racebets is committed to promoting responsible gambling and player welfare. We recognise that gambling can become harmful for some individuals, and we provide the following tools and resources to all registered players:

• Deposit Limits: You may set daily, weekly, or monthly deposit limits on your racebets account at any time. Limit reductions take effect immediately; limit increases are subject to a cooling-off period.
• Session Time Limits: You may set limits on the duration of your gaming sessions to help manage your time on the Platform.
• Self-Exclusion: If you feel that your gambling is becoming problematic, you may request self-exclusion from racebets for a defined period or permanently. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period.
• Reality Checks: racebets provides periodic session reminders to help you stay aware of the time and money you have spent on the Platform.

racebets strictly enforces the 21+ age requirement and will not knowingly permit minors to access the Platform. If you are concerned about a minor accessing gambling services, please use parental control software and contact our support team immediately.

For more information on responsible gaming resources available in the Philippines, we encourage players to seek guidance from PAGCOR's responsible gaming programme and other recognised support organisations.

12. Privacy and Data Protection

racebets collects, processes, and stores your personal data in accordance with our Privacy Policy, which forms an integral part of these Terms & Conditions. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

racebets implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and racebets cannot guarantee absolute data security.

racebets will not sell your personal data to third parties. Your data may be shared with regulatory authorities, payment processors, and identity verification providers as necessary to operate the Platform and comply with applicable legal obligations.

For full details on how racebets handles your personal information, please review our Privacy Policy.

13. Amendments to These Terms

racebets reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, racebets will notify registered players by email and/or by posting a prominent notice on the Platform, indicating the date on which the revised Terms take effect.

Your continued use of the racebets Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must stop using the Platform and may request account closure in accordance with Section 10 of these Terms.

It is your responsibility to review these Terms periodically to stay informed of any updates. The "Last Updated" date at the top of this page indicates when these Terms were most recently revised.

14. Governing Law and Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute, controversy, or claim arising out of or relating to these Terms or your use of the racebets Platform, the parties shall first attempt to resolve the matter through good-faith negotiation. If the dispute cannot be resolved through negotiation within thirty (30) days, it shall be submitted to the appropriate regulatory authority or court of competent jurisdiction in the Philippines.

Nothing in this clause shall prevent racebets from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction where necessary to protect its legitimate interests.

15. Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the racebets Platform, please contact our support team:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Live Chat: Available directly on the racebets Platform after login

racebets aims to respond to all written enquiries within 48 hours. For urgent account-related matters, live chat is the fastest way to reach our support team.